When Mama Fell is a narrative as well as a user guide by Bertha Henson on the difficulties of navigating Singapore’s healthcare system. Bertha, who lives with her elderly mother, recounts the moves she had to make as a caregiver, especially after her mother fell in 2024. It is both a heartfelt personal account and a journalistic project to provide citizens with a step-by-step guide on how to start the caregiving process.